First of all, the situation was of my fracking up. I have no problem admitting this.
Once in Monmouth, I had money problems and let my Qworst account get past due enough that they did the soft disconnect. Yeah, yeah, bad billpayer. However…once I noticed the problem, they refused to talk to me about why it wasn’t working until I talked to the department that was only open while I was doing the student teaching bit or paid it online, so I went to the WOU library and paid it online, then talked to someone else in an online chat who said that I needed to be at home to troubleshoot it, so I went home, and then they told me they’d get it back on by 4:30. 4:30 passed and I called back to be told that 1) paying online wasn’t sufficient to get it back on and 2) I must be lying about the other 3 people I’d talked to because none of that showed up in my file, so they’d push their slow magic button and I might have to wait another 24. I had stuff to research and I had to do nothing because a communications company couldn’t communicate internally, GAAAAAAAAAH!!!
Today, I found out that I’d re-created the same frackup (I’ll learn eventually, I swear, in mitigating factors I didn’t know how long I was going to have to live off the month’s worth of severance pay). I called it in as either that or wind damage, read numbers off my card, they pushed one magic button for the TV that took like 2 minutes to work, then they sent me to another person to push a magic button for the internet access that took about 1 minute.
So now, I have 7M instead of 256K and a company with better humans and faster magic buttons. Works for me.