Most of you probably didn’t even notice this, since it didn’t take 24 hours like the one in the idiot webhost.
I noticed the site was down, at about the same time as a friend must’ve noticed it since he mentioned it while I was checking things. I knew it couldn’t've been down for more than a few minutes because I’d just done some other stuff.
I started pushing buttons–my usual stuff like ping (worked), tracert (didn’t work), and cPanel access (didn’t work).
I wrote up a trouble ticket. When I pushed the button to submit it, the next screen mentioned that there was a current known issue described as “An Administrator Is Investigating Performance On The Server.” It occurred to me that there was a chance that my problem was related, so I held off on the ticket (saving them the time of replying to it, incidentally, while still letting me know that they were already hitting it with a rock).
I monitored the situation as browser error messages changed–most of the time it was “the connection has timed out,” though once it was “the connection was reset” as stuff changed on the other end of things.
And then, it worked again. They actually fixed something. Quickly.
*gives seal of approval to Bluehost’s competent webminions*
I stand by what I say
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